Job title: HR Helpdesk Advisor
Company: Morson Group
Job description: HR Helpdesk Advisor: 6 Month Fixed Term Contract (potential temp to perm): Bristol based: Paying £12.75 per hour
Morson are currently partnering with a large communications business who are looking to recruit a personable and engaging HR Helpdesk Advisor to be based in their Bristol office.
The HR Helpdesk Advisor will provide an invaluable HR Service that delivers high quality HR advice and an outstanding customer experience across all Lines of Business. The role will provide first contact resolution where possible and provide clear and effective guidance to line managers and employees on all HR policies, processes and tools. The roles will also drive a continuous improvement culture and strive to look at ways to be better.
What you will be doing – your accountabilities
- To provide clear and high quality HR advice to line managers and employees on HR policies, processes and tools via phone, email and LiveChat.
- To provide quality call listening and coaching sessions to our colleagues to continually improve their performance
- To consistently deliver a brilliant customer experience in terms of care, knowledge and first contact resolution.
- Proactively own customer queries through to resolution ensuring key performance indicators and service levels are achieved.
- Strive for efficiency and continuously identify improvement opportunities to enhance the customer experience.
Suitable candidates will have HR Admin / HR Advisor experience from a busy HR Shared Service environment. This role is office based and requires candidates to interview and start at short notice.
Share this job
Sign up for job alerts
Get similar jobs like these by email
By submitting your details you agree to our
We care for the personal and professional you.
Specialist expertise, personal experience.
You can change the different texts of each navigation item on the boxes below. Please, use H2 for the titles, regular text without style for the rest.
BLOG INSIDE HEADER INFO
Matchday roles at The Theatre of Dreams
NAVIGATION ITEM 1 INFO
Opportunities to fulfil, inspire and secure
NAVIGATION ITEM 2 INFO
You will find our influence and people across a number of sectors; aerospace, automotive, construction, IT & digital, manufacturing, maritime, nuclear, professional services and rail.
NAVIGATION ITEM 3 INFO
We care for the personal and professional you
NAVIGATION ITEM 4 INFO
We take the time to understand your business, ensuring that we add value in the right places and at the right time.
NAVIGATION ITEM 5 INFO
Who we are
Built by ambition, defined by our people
NAVIGATION ITEM 6 INFO
News & insight
The latest news, views, insights and case studies
Looking for something?
Policies & accreditations
(+44) 0 161 707 1516
VAT Number: 732 4476 36
Group Company Number: 5111937
© © Copyright 2021 Morson Talent. Morson Group and/or it’s subsidaries and licensors. All rights reserved.
Job date: Tue, 10 Aug 2021 22:27:15 GMT
Apply for the job