Job title: Customer Service Advisor
Company: Red Recruitment
Job description: Are you looking for full-time or part-time work? Are you passionate about customer care? We’re seeking confident and friendly individuals to take on the role of a Customer Service Advisor for Nisbets in Avonmouth.
This is a fantastic opportunity to join the UK’s leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of agents who love food and believe in delivering a great customer journey!
We’re looking for individuals who are positive and enthusiastic, who can communicate well and deliver excellent customer care. If this sounds like you and you would like to find out more, please apply below.
Package and benefits of a Customer Service Advisor:
- Salary: £11.03 per hour
- Full-time hours: Monday to Friday, 8.15am-5.00pm or 8.30am-5.15pm
- Part-time hours: Monday to Friday, 20 hours minimum per week, flexible shifts
- Contract: Temporary and permanent positions available
- Location: Avonmouth, Bristol
- No weekend work!
- Modern and vibrant office space
- Free onsite parking at their head office in Avonmouth
Responsibilities of a Customer Service Advisor:
- Dealing with inbound customer calls regarding orders, and assisting with general enquiries
- Delivering the best possible customer journey by providing excellent customer service
- Making outbound calls to update customers on their deliveries and orders
- Maintaining excellent product knowledge to confidently assist customers
- Managing customers’ expectations, and handling any objections professionally
- Having great conversations that generate ‘fit for purpose’ solutions for customers
Key skills of a Customer Service Advisor:
- Previous experience in a customer facing role, i.e., retail or hospitality
- Previous call centre experience is desirable but not essential!
- Excellent communication skills and a confident telephone manner
- Ability to build and maintain customer relationships
- Passionate about delivering the best customer experience
If you’re interested in this role as a Customer Service Advisor for Nisbets in Avonmouth, please apply below.
Red Recruitment (Business)
Expected salary: £11.03 per hour
Location: Avonmouth, Bristol
Job date: Sun, 26 Sep 2021 01:01:27 GMT
Apply for the job now!