Customer Service Advisor Chippenham, Wiltshire

Job title: Customer Service Advisor

Company: Red Recruitment

Job description: Would you like a 10 week temporary position working as a Customer Service Advisor in Chippenham? We are recruiting on behalf of an excellent client of ours as they embark on an exciting new project in Chippenham.

We’re looking for individuals with great communication skills who love to resolve queries and who generally thrive on providing a great customer experience. If this sounds like you, apply below!

Responsibilities of a Customer Service Advisor:

  • No inbound calls: responding to email and social media enquiries only
  • Maintaining a professional and positive rapport with the customer
  • Identifying customer needs and providing an excellent customer service ensuring those needs are met
  • Liaising with various external departments to resolve customer enquiries
  • Effectively handling objections and placating difficult customers
  • Working effectively as part of a wider team, meeting both individual and team goals

Skills of a Customer Service Advisor:

  • Excellent communication skills
  • Fantastic technology skills, and an engagement with mobile technology
  • Ability to demonstrate self-motivation and resilience
  • Experience in a call centre or contact centre, or in a customer service role of some sort

Package and benefits of a Customer Service Advisor:

  • Salary: Monday to Saturday, £9.30 per hour; Sunday, £9.64 per hour
  • Hours: Monday, Tuesday, Thursday and Friday, 12.00pm – 8.00pm, and 1 in every 2 weekends
  • Location: fantastic location in Chippenham
  • Two weeks of excellent office based training, Monday to Friday, 9.00am – 5.00pm
  • 10 week temporary assignment starting 18th October
  • Flexible, working from home options can be discussed after your two week probationary period

If you would like to work as a Customer Service Advisor and would be interested in this excellent temporary role based in Chippenham, please apply today.

Red Recruitment (Business)

Expected salary: £9.3 – 9.64 per hour

Location: Chippenham, Wiltshire

Job date: Sun, 03 Oct 2021 00:57:55 GMT

Apply for the job now

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